This Privacy Policy explains how information is collected, used, and disclosed by Engag3d, Inc. and its subsidiary, Engag3d Pty Ltd ("Engag3d") and applies to information collected when you use or access the Engag3d Service through https://www.engag3d.com ("Engag3d Website"), https://<client name>.engag3d.com ("Engag3d Marketing Automation Platform"). We respect the privacy rights of users and recognize the importance of protecting information collected about you.
Please read the following carefully to understand how we will collect, use, and maintain your personal information. It also describes your choices regarding the use, access, and correction of your personal information.
We may change this Privacy Policy from time to time. If we make any changes, we will revise the "Last Updated" date at the end of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Policy, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access the Engag3d Service to stay informed about our information practices and the ways you can help protect your privacy.
If you disagree with any changes to this Privacy Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to cancel your Engag3d Plan with us and stop using the Engag3d Service. Your use of the Engag3d Service after the posting of such changes shall constitute your consent to such changes.
We may collect certain user information (including personal information and/or sensitive personal information) in the following ways.
Information You Provide To Us. We collect information you provide directly to us including when you use the Engag3d Service.
Information We Collect Automatically When You Use the Engag3d Service. When you access or use the Engag3d Service, we may automatically collect information about you, including:
Cookie | Domain | Type | Description | Duration |
---|---|---|---|---|
__stripe_mid | engag3d.com | Necessary | This cookie is necessary for making credit card tran sactions on the website. The service is provided by Stripe.com which allows online transactions with out storing any credit card in formation. | 1 year |
__stripe_sid | engag3d.com | Necessary | This cookie is n ecessary for making credit card tran sactions on the website. The service is provided by Stripe.com which allows online transactions with out storing any credit card in formation. | 1 day |
m | m.stripe.com | Necessary | Determines the device used to access the website. This allows the website to be formatted accordingly. | 2 years |
_ga | .engag3d.com | Analytics | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. | 2 years |
_gid | .engag3d.com | Analytics | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. | 1 day |
_gat_gtag | .engag3d.com | Analytics | This cookie is set by Google and is used to distinguish users. | 1 minute |
_gat | .engag3d.com | Analytics | This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. | 1 minute |
collect | google-analytics.com | Analytics | This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. | 1 minute |
mautic_device_id | engag3d.com | Marketing | This cookie is set by the provider Mautic. This cookie is used for identifying visitor across visits and devices. Mautic cookies are used for supporting marketing activities. | 1 year |
mtc_id | engag3d.com | Marketing | This cookie is set by the provider Mautic. This cookie is used for setting unique ID for visitor, to track visitor across multiple websites inorder to serve them with relevant advertisements. Mautic cookies are used for supporting marketing activities. | session |
mtc_sid | engag3d.com | Marketing | This cookie is set by the provider Mautic.This cookie is used for setting unique ID for visitor, to track visitor across multiple websites inorder to serve them with relevant advertisements. Mautic cookies are used for supporting marketing activities. | session |
mautic_referer_id | engag3d.com | Marketing | This cookie is set by the provider Mautic. This cookie is used for marketing purposes. It heps in tracking people submitting forms. | 30 mins. |
mautic_session_id | engag3d.com | Marketing | This cookie is set by the provider Mautic. This cookie is used for tracking people submitting forms. | 1 year |
[random numbers and characters] | engag3d.com | Other | We also serve session cookies to track plans purchased by the users. | session |
Engag3d is a cloud based service provider and invests significant resources in providing its services in a secure manner. The Engag3d platform uses geographically distributed server infrastructure hosted using Amazon Web Services (AWS) Virtual Private Cloud. For more details, visit https://aws.amazon.com/privacy/
We may use the information collected through the Engag3d Service for the limited purpose of providing the Engag3d Service and related functionality and services for which Engag3d has been engaged. The information may be used for a variety of purposes, including:
Additionally we may disclose personal data in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) protect and defend our rights or property; or (c) act to protect the interests of our users or others.
Do Not Track. Some browsers offer a "do not track" ("DNT") option. Because no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
We will not share personal information about you or any Content with any third parties without your consent except as described in this Privacy Policy, or as defined in an agreement with us, in connection with the Engag3d Service. For example, we may share personal information about you:
Engag3d complies with the General Data Protection Regulation ("GDPR") with respect to personal data it receives in connection with the Engag3d Service.
Engag3d may act as a data controller under GDPR. For example, if you provide information to Engag3d or to one of our customers through the Engag3d Service, we may be a controller with respect to the personal data you share with us. In these situations, we will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and "legitimate interests." Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at privacy@engag3d.com.
In other situations, Engag3d may act as a data processor under GDPR. For example, if a company contracts with Engag3d for access to the Engag3d Service, and in the course of that relationship shares personal data with Engag3d, the company may be the controller with respect to such data, and Engag3d may be a processor
You may access your Engag3d Service only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been compromised in any way. In addition, always log out and close your browser when you finish your session.
If you have any questions about the security of your personal information, you can contact us at privacy@engag3d.com.
Account and Platform Information and Retention. You may update, correct, or delete information about you at any time by either logging into your Engag3d Service and modifying your information, or by emailing us at privacy@engag3d.com.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to cancel your Engag3d Service, please email us at privacy@engag3d.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. We will respond to your access request within 30 days.
Upon request, Engag3d will transfer your personal information that we have collected via the Engag3d Service. We will respond to your query within 30 days. To request this information, contact us at privacy@engag3d.com.
We will retain your information for as long as your Engag3d Service is active or as needed to provide you with the Engag3d Service. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will retain personal data we process on behalf of our customers and partners as directed by paying customers and partners. Engag3d will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Upon request, Engag3d will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information that we are aware of. To request this information, contact us at privacy@engag3d.com.
If you have a complaint about the way your personal information is handled by Engag3d or one of our Partners, please email your complaint to Engag3d at privacy@engag3d.com. If the complaint cannot be resolved by Engag3d, it may be referred to the relevant authority responsible for personal data privacy regulation.
Marketing Communications. You may opt out of receiving promotional and newsletter emails from Engag3d by following the opt-out instructions provided in those emails. You may also optout of receiving promotional emails and other promotional communications from us at any time by emailing privacy@engag3d.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of the Engag3d Service or our ongoing business relations.
Tracking Scripts and Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Please note that, if you choose to remove or reject browser cookies, this could affect the availability or functionality of the Engag3d Service.
If you are a California resident, there are some additional rights that may be available to you under the California Consumer Protection Act ("CCPA").
If you have any questions or would like to exercise your rights under the CCPA, you can reach out to us at privacy@engag3d.com.
We may place links on the Engag3d Service, including the content that we publish online. When you click on a link to a third-party website from our Website, your activity and use on the linked website is governed by that website's policies, not by those of Engag3d. We encourage you to review their privacy and user policies.
The Engag3d Service is not directed to individuals under 18. We do not knowingly collect personal information from individuals under 18. If you become aware that an individual under 18 has provided us with personal information, please contact us at privacy@engag3d.com. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information. Please note, if you are under the age of 18, you may not use our website, products, or services.
Any questions about this Privacy Policy should be addressed to privacy@engag3d.com or to:
Registered US Address
Engag3d, Inc.
2035 Sunset Lake Road, Suite B-2,
Newark, Delaware 19702
Registered Australian Address
Engag3d Pty Ltd
24 Tuckeroo Parade,
North Lakes, Queensland 4509
Last Updated: July 8, 2021